Process - Forget Me Not

info@forgetmenotmemories.co.za

+27 68 849 4639

The Process

Memories – to last a LIFETIME

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STEP ONE

Place Order & Book Date

The date you book is the expected arrival date of your contents at our offices. We highly recommend booking in advance to ensure everything is properly prepared for your special items. Scheduling your booking allows us to make the necessary arrangements and handle your precious memories with the utmost care.

STEP TWO

Send Your Memories

When it’s time to send your contents, you have the option to drop them off at our premises if that’s more convenient for you. If that’s not possible, we partner with The Courier Guy to ensure safe and swift delivery to and from our offices using Overnight or Same Day delivery, depending on your location. This prevents your contents from being left in transit for too long, reducing the risk of damage.

You will receive detailed packaging instructions via email after placing your order, ensuring your items are securely prepared for their journey.

For flower preservation, we recommend having your flowers delivered to us within 72 hours of the event to maintain their freshness—the fresher they are, the better the final preservation.

STEP Three

Design & Deliver

Once we receive your contents, we will notify you that they have arrived safely at our premises. From there, we carefully store and prepare them for the preservation process. If your order includes flowers, we will hand-select the freshest and most beautiful blooms to preserve and encapsulate in resin.

Once the flowers are fully dried, we will design your order based on your unique story and the product discussions we’ve had with you.

Preservation is a meticulous and time-intensive process that varies depending on the type of contents. Flower preservation takes the longest, but we will provide you with an estimated timeline upon order confirmation and keep you updated through your online order tracking. We never rush this process—each piece is handled with the utmost care and attention to ensure the highest quality preservation.

Once complete, your products will be beautifully packaged and prepared for either shipping or collection, ready to be cherished for a lifetime.